Effective Date:19/2/2025
At Melia, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our app.
By using Melia, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use Melia, we may collect the following types of information:- Personal Information: When you create an account or interact with the app, we may collect personal information such as your name, email address, and profile information.
- Usage Data: We collect information about how you use the app, such as the frequency of use, features you interact with, and the time spent within the app.
- Device Information: We may gather information about your device, including the type of device, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We may use cookies or similar technologies to enhance your experience, analyze app usage, and improve the app’s functionality.
2. How We Use Your Information
The information we collect is used to:- Provide, maintain, and improve the app's features and functionality.
- Personalize your experience, such as customizing AI character interactions.
- Communicate with you about updates, promotions, or important notices related to Melia.
- Monitor and analyze app usage to improve performance and user experience.
- Ensure the security and integrity of the app.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information in the following limited circumstances:- Service Providers: We may share information with third-party service providers who help us operate the app and provide services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from government authorities (e.g., a court order).
4. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.5. Retention of Data
We will retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:- Access and Update: You can request access to and update your personal information through the app’s settings.
- Data Deletion: You can request the deletion of your account and associated data by contacting us at the email provided below.
- Opt-Out: You may opt out of certain communications, such as promotional emails, by following the unsubscribe instructions in the email or by contacting us.